When someone is clearly wrong about something, my first reaction is to tell them so. I’ve never really found that to be a great way to get someone to see the Truth, though. Think about it this way: we make choices based on the information available. We used to...
Businesses Should Be More Like Flubber Yesterday a coworker asked a great question: “Quick Poll: What do you think is the most valuable productivity goal in terms of employee-to-employer contribution — A) units of profitable new ideas per...
On his blog last week, Tim Brown (IDEO bacon-double-big-cheese) tells a story about an insulated coffee mug he received as a gift. Then he asks a ridiculously simple question: “is this a product or an experience?” It’s a simple question, but it has...
